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Questions about a stone, your order, or which piece suits your intention? Reach the Surat team directly — a real person will answer.
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Quick answers
Where is my order?
Orders ship from Surat within 24 hours and arrive in 3–6 days across India. You'll get a tracking link by SMS and email; share your order number here and we'll check for you.
Is the certificate included with every piece?
Yes — every order ships with a signed certificate of authenticity confirming the stone's source and quality.
Which stone is right for me?
Tell us your intention — protection, wealth, love, calm or balance — and we'll recommend a piece. You can also use the Find Your Stone quiz on the site.
Can I return or exchange?
Yes, within 7 days of delivery for unworn pieces in original packaging. Message us and we'll guide you through it.